Need Uploader help? (was: Report Uploader Errors)

[Susan0321]

Hi

I have been trying to upload a file that is about 35 mb and 34:46 in duration and I get the following message just as it completes:

undefined Error A problem was encountered while attempting to move the uploaded file to the final destination.

I have a windows 7 operating system and have tried the file in both IE9 and Chrome (latest version)

I have an unsecured WiFi connection. I don't know it's source but it works better than my Ethernet connection.

This is a new error to me.

[Norman]

Platform/Operating System - PC/Win7
Connection type/upload speed if available cable,
Browser/version Chrome Version 30.0.1599.101 m
Number of files in upload 1
File size of files with errors 39.486Mb
Error message -
Error - A problem was encountered while attempting to move the uploaded file to the final destination.

When you find the problem I will be happy to reload.
Good Luck!

[Bill Mosley]

Howdy from Texas!

I'm getting the same message as all today's posters, and I tried multiple times with each of
Chrome
Firefox
Safari
and it's a little bitty 8 minute file.

So the good news is, It's not just me. The bad news is, It's pretty much everybody.

Let me know when it's fixed? I got a delightful Milne file for Coffee Break.

Bill

[RuthieG]

It appears to me that the Uploader is now working again. Please report here if you are still experiencing problems.

Ruth

[Susan0321]

Hi,

Have a hard wait for the librivox uploader . Will not let me sign in . edited by admin please don't post password so it can be harvested - it seemed to be right password

About 38 MB file size - only one file to upload.

pc W7

Ether net cable with router on laptop right now. Using IE9 browser.

[Susan0321]

Hi,

Happy to report that I was able to sign in to the Uploader with Chrome. I'm happy. File sent. All in a night's work.

Note taken of username and password security.

[CherylMichele]

I am having difficulty uploading today. I have been able to get to the uploader page, log in (using the log in information on the forum page for the part I am reading). Click the MC, then click "Add Files". Select the file, and most of the time, I get nothing (see below). The page stays static. I have tried double clicking, single clicking, begging, etc. I am accepting cookies and use the page: https://librivox.org/uploader.

I am using:

Platform/Operating System: PC/Win7
Connection type/upload speed if available: dsl
Browser/version: Firefox24
Number of files in upload: 1
File size of files with errors: 14.7 Mb
Error message - None at first, after about 5 minutes, I have gotten: [{"name":"nobody_15_warner_128kb.mp3","size":15082.52,"type":"audio\/mpeg","url":".\/uploads\/maryannspiegel\/nobody_15_warner_128kb.mp3","delete_url":"https:\/\/librivox.org\/uploads\/maryannspiegel\/nobody_15_warner_128kb.mp3","delete_type":"DELETE"}],

but it is not consistent. Sometimes it pops up, other times, it does not. I don't know if, during the times I have received this message, there was something else I clicked to get this because both times, I had opened up another tab in the forums to try to look for known issues.

What am I doing wrong? I have submitted other items since the introduction of this uploader (but I may have used the older uploader in order to get my files submitted).

[CherylMichele]

I have figured out when I get the error message listed above. Apparently, I hit the Start UPLOAD Button. Since nothing appeared after I selected the file I wanted to upload, I did not realize I had clicked the START UPLOAD. I hope this helps figure out my issues with the uploader so I can contribute again.

[RuthieG]

I can't answer your question, but I can tell you that the file uploaded successfully three times. The URL is http://uploads.librivox.org/maryannspiegel/nobody_15_warner_128kb.mp3

I don't suppose you are using the NoScript add-on in Firefox? (I use it myself, but have white-listed librivox.org, so I'm just flinging that out there - I have no idea if it would cause this problem.)

Ruth

[gillesgleblanc]

I have been uploading files lately with no problems.

Today, I tried to upload a file and this is the message I get.

commune_25_michel_128kb.mp3 29.45 MB Error SyntaxError: JSON.parse: unexpected character

I am using an Elitebook HP tablet, Windows 7 Professional, Firefox 25.0.1

Any ideas what I am doing wrong or is it a system error.

[TriciaG]

Did you try it again?

EDIT: it seems to have uploaded successfully: http://uploads.librivox.org/ezwa/?C=M;O=D

Or are you trying to upload a revised file?

[gillesgleblanc]

Or are you trying to upload a revised file?

Tricia:

That file is the original file; I was trying to upload a revised file when I received that message. Maybe I should just try again.

[gillesgleblanc]

I just tried it again and this time it worked. Thanks.

[TriciaG]

Not an error per se, but a curiosity.

Today I have noticed that the status bar when I upload zooms to about 99% within a second of clicking the Start button, then takes the regular time (seemingly forever) to finish the upload. Obviously the recording didn't upload 99% in the first second, but it shows as if it did.

Anyone else having this happen?

Firefox 24.0 on Windows 7

[RuthieG]

I get the JSON error when I have been unexpectedly logged out.

Otherwise it is all working fine for me today - no oddities.

Ruth