[RESOLVED] Cannot open the LibriVox website!!!

rita1075 · Post by **rita1075** » August 1st, 2008, 8:31 pm

Hello,
Today, I tried to search the Librivox catalog but I cannot open the Librivox website. It is 12:17 kst here in Seoul, South Korea, and I am failing to load the website.
Whenever I try to open the Librivox main page or the catalog, I get the following error message:
"Cannot open http://www.librivox.org/newcatalog website. The loading has been stopped."
Also, I get a 404 error immediately after the above message.
Fortunately, I can still open the LibriVox Forum website without any problem, so I can alert the Librivox admins about this on the forums.
I use Windows XP and Internet Explorer 6.0.
What happened to your website? I am very concerned if any bad thing happened. Please reply to my message as soon as possible.

gypsygirl · Post by **gypsygirl** » August 1st, 2008, 8:34 pm

Hmm... it's working just fine for me (at 4:30 GMT)

rita1075 · Post by **rita1075** » August 1st, 2008, 8:54 pm

Still cannot open the Librivox main page and the catalog page. Why?
I must search the catalog for an audiobook which I will listen to in my bedtime.

gypsygirl · Post by **gypsygirl** » August 1st, 2008, 8:57 pm

If you can't access it via the main librivox page, you might try via archive.org (that is where the files are kept... we just link to them in our catalog).

kristin · Post by **kristin** » August 1st, 2008, 9:01 pm

I just tried it with ie7 and it's doing the same thing. This is not good. No problem with firefox though.

PaulW · Post by **PaulW** » August 1st, 2008, 9:04 pm

I've been getting a similar error with IE 7 on Vista for about an hour or so, also. It happens whenever I try to open the main page, or any of the catalog pages. I can, however, get to the forums without problem.

I can also access all of LV with Safari, either as new windows, or in additional tabs. This may be a problem with Internet Explorer only. I'd suggest trying either Safari, Firefox, or some other browser to see if you can access the pages. But this is definitely something to check out.

rita1075 · Post by **rita1075** » August 1st, 2008, 9:18 pm

Thank you for all of your replies.

kristin wrote:I just tried it with ie7 and it's doing the same thing. This is not good.

Not good? It's terrible!!!

PaulW wrote:I can also access all of LV with Safari, either as new windows, or in additional tabs. This may be a problem with Internet Explorer only. I'd suggest trying either Safari, Firefox, or some other browser to see if you can access the pages.

Do you use a screen reader? If so, could you tell me which it is?
I must use a screen reader because I am totally blind, and the FireFox, Safari, or any other browsers are not compatible with my screen reader.

PaulW · Post by **PaulW** » August 1st, 2008, 9:21 pm

Rita, I use Zoomtext 9.1, but in the magnifier-only mode. I haven't needed the screen reader part of it (yet), as I can get by with about a 3x magnification of the screen.

kristin · Post by **kristin** » August 1st, 2008, 9:26 pm

Rita, if you have an idea what you want to listen to I'll go find a download link for you.

Steampunk · Post by **Steampunk** » August 1st, 2008, 9:37 pm

I'm seeing the same thing with IE7. No problems with Firefox.

Using a different browser is not a fix. It's a work-around...

So, the question is: What changed? Any sysop shenanigans ongoing?

Jim

kristin · Post by **kristin** » August 1st, 2008, 9:47 pm

I've sent Dan a message about this.

DigiSage · Post by **DigiSage** » August 1st, 2008, 11:41 pm

I'm looking into it now.

DigiSage · Post by **DigiSage** » August 1st, 2008, 11:57 pm

I believe it's fixed. Please try it again. You need to empty your cache, first, before it will start working. (Go to IE, then Tools menu, then Internet Options, then click "Delete Files" and click OK.)

The problem seems to be related to sitemeter.com, a service that librivox uses to keep track of how many visits the site gets and other statistical information. Librivox uses this service by embedding a javascript file (hosted by sitemeter) into our code. Apparently they modified this file recently and it is disturbing IE.

My fix was to simply remove all traces to sitemeter from our code. Unfortunately this means we can't use their stats service until they get their stuff fixed, but it's waaaaaay more important that the site works for everyone

Please let me know if you're still having problems.

kristin · Post by **kristin** » August 2nd, 2008, 12:06 am

I got ie 7 working. No problems. Thanks Dan.

rita1075 · Post by **rita1075** » August 2nd, 2008, 1:27 am

THANK YOU!!!
It is running smoothly now.
Thank you for your help. Sorry for deleting the code, though.