I've filled in and tried to upload the Template Generator for a new solo several times since yesterday and I get a can't connect error message every time. HTTP ERROR 500
Is it a temporary problem?? Or can I do something at my end?
This is a recurring issue that I believe is caused by the server trying to populate the "Author ID". There's another thread on the issue a few posts down.
The admins here may be able to help you work around the issue. Though the long term fix is a code change in the website.
Thanks for the suggestion. I think I know what the problem is.
The author's name is a pseudonym which may not be recognized. I'll try to enter the author's real name or leave it out altogether with just birth date etc. and see what happens.
If the pseudonym doesn't have weird characters in it, and if the birth and death years have only numerical characters, it should enter no problem. But yeah - if it's a brand new author (not in the pick list), your safest option is to leave them out altogether and let your MC enter them - although that will mess up your intro/outro/filename in the template.
Who is the author? If you post in the next 5 minutes, I can enter them, and then you can just select them. After 5 minutes I'm headed out the door.
TriciaG wrote: ↑April 17th, 2023, 3:14 pm
If the pseudonym doesn't have weird characters in it, and if the birth and death years have only numerical characters, it should enter no problem. But yeah - if it's a brand new author (not in the pick list), your safest option is to leave them out altogether and let your MC enter them - although that will mess up your intro/outro/filename in the template.
Who is the author? If you post in the next 5 minutes, I can enter them, and then you can just select them. After 5 minutes I'm headed out the door.
Just sent you a PM. NO rush. Have a nice evening!!!
Hi,
I am having trouble with the generator not giving me back anything - just a blank page. At least this time I made a copy so I have all the info at hand, but help
Hi Tricia,
No script blockers or anything that I haven't had since before my last project.
I'll give it a go again now, maybe my bad day carried over into my internet efforts.
It worked now. Thanks
A different browser? Perhaps there's a script blocker or ad blocker that is disrupting things? But unless they were updated recently, they shouldn't have changed...
By trial and error I figured out that I was having the same problem that was previously reported--the template was not accepting an author not previously in the data base. I had to pick an author in the data base and then edit him out of the template and put the correct one in.
Tricky problem!
Thanks,
Pam
"Quiet minds cannot be perplexed or frightened but go on in fortune or misfortune at their own private pace, like a clock during a thunderstorm."
Glad you figured it out, Pam, but that is not a good solution. Whatever author/translator you added in the template carries over into the database entry. Editing it when you post the template does not fix that. If you run into this again, ask an admin to add the new author and/or translator to the database first and then fill in the template with the correct names.
Just sent you a PM. NO rush. Have a nice evening!!!
