[RESOLVED] I can't get into my magic window...

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Monaxi
Posts: 822
Joined: April 30th, 2013, 7:34 pm

Post by Monaxi » July 2nd, 2019, 5:19 pm

My password is not recognized and I can't get one emailed to me so that I can start over. Any ideas? Thank you!
Peace be with you,
Sister

TriciaG
LibriVox Admin Team
Posts: 42754
Joined: June 15th, 2008, 10:30 pm
Location: Toronto, ON (but Minnesotan to age 32)

Post by TriciaG » July 2nd, 2019, 5:25 pm

First, PM your MC. They may have forgotten to put you in as BC. It happens - don't ask me how I know.
Experiences in the Panama Canal Zone during construction: Zone Policeman 88
Insomnia Collection - boring works 30-70 minutes long
Australia & New Zealand history: LINK

TriciaG
LibriVox Admin Team
Posts: 42754
Joined: June 15th, 2008, 10:30 pm
Location: Toronto, ON (but Minnesotan to age 32)

Post by TriciaG » July 2nd, 2019, 5:27 pm

Second, if you've logged into the uploader using the generic login/password, you'll need to log out of that, or else it'll tell you that you don't have permission to get into the MW.

If these two items aren't working, then please give more information. Exactly what is the error message you get when trying to login?
Experiences in the Panama Canal Zone during construction: Zone Policeman 88
Insomnia Collection - boring works 30-70 minutes long
Australia & New Zealand history: LINK

Monaxi
Posts: 822
Joined: April 30th, 2013, 7:34 pm

Post by Monaxi » July 2nd, 2019, 5:28 pm

Hello, Tricia! Actually, I'm trying to enter section 07, so I've been in before. I've tried the steps you listed in a somewhat similar thread below, but I'm not sent an email to help me get back in.
Peace be with you,
Sister

Monaxi
Posts: 822
Joined: April 30th, 2013, 7:34 pm

Post by Monaxi » July 2nd, 2019, 5:29 pm

We're overlapping :) I'll be right back.
Peace be with you,
Sister

Monaxi
Posts: 822
Joined: April 30th, 2013, 7:34 pm

Post by Monaxi » July 2nd, 2019, 5:34 pm

I'm not getting the email to reset the password. The message says it's been sent, but I'm not getting it. Obviously, my forum password is working. For years I had them the same. I recently changed the forum password, and now can't get into the MW or the uploader. I did cheat and finally use the generic uploader password so that I could upload the section for the DPL.
Peace be with you,
Sister

TriciaG
LibriVox Admin Team
Posts: 42754
Joined: June 15th, 2008, 10:30 pm
Location: Toronto, ON (but Minnesotan to age 32)

Post by TriciaG » July 2nd, 2019, 5:38 pm

I've sent you a PM with the email address we have for you in the workflow. If it's different than the one you're checking, then we've solved the problem.
Experiences in the Panama Canal Zone during construction: Zone Policeman 88
Insomnia Collection - boring works 30-70 minutes long
Australia & New Zealand history: LINK

Monaxi
Posts: 822
Joined: April 30th, 2013, 7:34 pm

Post by Monaxi » July 2nd, 2019, 5:51 pm

Thank you, Tricia! I'm back in and the MW is updated!
Peace be with you,
Sister

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