[RESOLVED]Trying to upload some files and receive this error

mrsp · Post by **mrsp** » January 25th, 2017, 4:11 pm

Error SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

Help! What am I doing wrong?

Post by **Rapunzelina** » January 25th, 2017, 4:16 pm

It's possible that the file has been uploaded even though the error message appears. Maybe a strange character in the file name causes the error (even a space or double dot).
What is the name of the file and in which folder are you uploading so we can check if it's there?

ETA:
Also, now that I looked it up, it could be because you were logged out in the process (log-in timed out), in which case, try refreshing the uploader page to log in, and upload again

mrsp · Post by **mrsp** » January 25th, 2017, 4:21 pm

Weirdly enough I received this error message last night but I just tried uploading again and it worked fine! I sure hate to be the boy who cried wolf but all seems to be ok now.

Thanks!

Post by **Availle** » January 25th, 2017, 4:26 pm

Good to hear that!

Sometimes the uploader will log people out without them noticing. Then, a logout - login - retry uploading usually helps.

mrsp · Post by **mrsp** » January 25th, 2017, 4:30 pm

Yes, that's probably what happened!