My brother can't login.

Report & help check download problems, corrupted files, badly-named files, bad links etc. (NOT for style & reading complaints)
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Breeze
Posts: 705
Joined: March 16th, 2013, 10:00 pm
Location: NSW, Australia
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Post by Breeze » February 28th, 2014, 11:02 pm

BillyShakespeare is having trouble logging in :cry: . He got a new password emailed and it still isn't working. We weren't sure what email to use to ask for help so I am doing it here.
-Bria

Dramatic Readings of Bible passages


Some reason I decided to try to write fiction. And it sucked me far away from LibriVox into the world of writing, editing and blogging.
Click here to read about it.

annise
LibriVox Admin Team
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Joined: April 3rd, 2008, 3:55 am
Location: Melbourne,Australia

Post by annise » March 1st, 2014, 1:54 am

I've forwarded this to the right place -
Is he sure he is using exactly the pasword - matching capital letters , no spaces etc

Anne

RuthieG
Posts: 22013
Joined: April 17th, 2008, 8:41 am
Location: Kent, England
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Post by RuthieG » March 1st, 2014, 2:49 am

His forum account has been activated, so he should be able to log in provided he is typing his user name and password in precisely.

Ruth
My LV catalogue page | RuthieG's CataBlog of recordings | Tweet: @RuthGolding

Breeze
Posts: 705
Joined: March 16th, 2013, 10:00 pm
Location: NSW, Australia
Contact:

Post by Breeze » March 1st, 2014, 6:22 pm

He was definitely typing his username correctly and he was copying the new password straight from the email. I just checked and it still won't work.

Eta: he has been able to login in the past. Perhaps he should try the 'I forgot my password' thing again.
-Bria

Dramatic Readings of Bible passages


Some reason I decided to try to write fiction. And it sucked me far away from LibriVox into the world of writing, editing and blogging.
Click here to read about it.

RuthieG
Posts: 22013
Joined: April 17th, 2008, 8:41 am
Location: Kent, England
Contact:

Post by RuthieG » March 2nd, 2014, 2:49 am

I think he should, then. Sure he didn't change the password after resetting it?

Ruth
My LV catalogue page | RuthieG's CataBlog of recordings | Tweet: @RuthGolding

BillyShakespeare
Posts: 55
Joined: February 12th, 2014, 10:51 pm
Location: NSW, Australia

Post by BillyShakespeare » March 3rd, 2014, 4:28 pm

My Password is working now!
I forgot to activate it
~Billy~
Hand Crafted Pens, come and see my collection here:
PenTurner

Got stories Swimming around in your head? why not write them down? I worked for me. although I'm still writing.
Kingdom Pen Dot Org

So much to do... and write... and think... and say.... BillyShakespeare

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