problems with librivox site

brianna · Post by **brianna** » January 20th, 2018, 5:10 am

Can anybody help me?

every time I open the Librivox site my computer ¨says¨it is an insecure site and tells me to close it. I continue and it is very hard to navegate!

thank you,

Brianna

moniaqua · Post by **moniaqua** » January 20th, 2018, 5:23 am

Does it tell you something about an unknown security certificate? In that case it helps to add an exception for this site. (I guess, LibriVox is trustworthy

)

tovarisch · Post by **tovarisch** » January 20th, 2018, 6:23 am

Brianna,

My Chrome browser tells me that our certificate is "valid", could it be that some old certificate got stuck on your system and your browser uses that instead of getting a new one? See if you can find a way to refresh it.

What browser and OS do you have?

brianna · Post by **brianna** » January 21st, 2018, 8:29 am

thank you my friends,

but how do I do ? I know librivox is a certificated site but my pc doen´t! the bar on the top turns pink when I open it!

I need a recepie on how to fix the things.

Thank you,
Brianna

Post by **dlolso21** » January 21st, 2018, 9:01 am

Briana,

Are you using a Windows or Apple computer?

When you open a webpage are you using Firefox, Google Chrome. Microsoft Explorer/ Edge, something else?

David O

brianna · Post by **brianna** » January 24th, 2018, 4:21 am

David,

I'm using Windows and open it using explorer

thank you
Brianna

notartom · Post by **notartom** » January 26th, 2018, 6:30 am

Librivox is using SSL certificates from Let's Encrypt, a fairly new certificate authority that's not supported in Windows XP before Service Pack 3, so I can only assume you're using XP with Service Pack 2 or earlier, which you really shouldn't be using for a variety of reasons unrelated to LibriVox. So please upgrade to at least Service Pack 3, and ideally a newer and supported version of Windows.

Cheers!