Can't Download Pollyanna (version 2)

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JohannaC
Posts: 2
Joined: December 8th, 2017, 11:51 am

Post by JohannaC »

I was going to post this to the Error Report forum but on registering was told to post it to Need Help instead.

I have had no problems downloading the zip file, cover art and CD insert pdf for several books except for one.

Pollyanna (version 2)
Eleanor H. PORTER (1868 - 1920)
Read by: Phil Chenevert
https://librivox.org/pollyanna-by-eleanor-h-porter-2/

When I try to download the zip file, the cover art, or the cd case insert pdf, I get a blocked malicious site message for all three.

As an example, (despite the jpg displaying on the catalog page) trying to view the jpg of the cover art forwards to this:
moz-extension://befa9f3c-895b-494a-856f-58b595e8f9f3/content/ui/blockedPage.html?originalURL=http://ia800300.us.archive.org/15/items ... =malicious

and the message is this:
BLOCKED BY
Dangerous Web Page Blocked
You attempted to access:
http://ia800300.us.archive.org/15/items ... a_1207.jpg
This is a known dangerous web page.It is highly recommended that you do
NOT visit this page.
Visit
Norton
to learn more about phishing and internet security.
Continue to the site

As I already said, I have successfully downloaded other audio books from the LibriVox site, before and after this page, including another book by the same reader. Each time I recheck this page however the error remains.

My Operating System is Windows 7
My Virus checker is Norton and reports as currently up to date.
My web browser was Firefox 56.0 (64 bit)

To be thorough I have also checked the page using Chrome 62.0.3202.94 (64 bit) and get the same Norton warning.
And a few days later Firefox updated to the new Firefox Quantum 57.0 (64-bit) and I still get the same Norton warning.


For whatever reason, Norton thinks that the links from this particular catalog page are malicious.
--JohannaC
TriciaG
LibriVox Admin Team
Posts: 60753
Joined: June 15th, 2008, 10:30 pm
Location: Toronto, ON (but Minnesotan to age 32)

Post by TriciaG »

This has happened before. The files themselves are all OK; it's because the antivirus software finds something on the same server (http://ia800300.us.archive.org) that it thinks is malicious.

You can safely bypass that warning, or wait until it clears itself.
School fiction: David Blaize
America Exploration: The First Four Voyages of Amerigo Vespucci
Serial novel: The Wandering Jew
Medieval England meets Civil War Americans: Centuries Apart
JohannaC
Posts: 2
Joined: December 8th, 2017, 11:51 am

Post by JohannaC »

TriciaG wrote:You can safely bypass that warning, or wait until it clears itself.
Will it clear itself, if someone doesn't file a ticket with Norton to remove the server from their blacklist?
--JohannaC
TriciaG
LibriVox Admin Team
Posts: 60753
Joined: June 15th, 2008, 10:30 pm
Location: Toronto, ON (but Minnesotan to age 32)

Post by TriciaG »

That is a good question. I don't know. :)
School fiction: David Blaize
America Exploration: The First Four Voyages of Amerigo Vespucci
Serial novel: The Wandering Jew
Medieval England meets Civil War Americans: Centuries Apart
knotyouraveragejo
LibriVox Admin Team
Posts: 22120
Joined: November 18th, 2006, 4:37 pm

Post by knotyouraveragejo »

Yes, in my experience, it usually does. I have never filed a ticket with Norton.
Jo
carteki
Posts: 1618
Joined: January 10th, 2015, 9:56 am

Post by carteki »

Archive occasionally results in these warnings because there is so much stuff on their servers.
As I know that the librivox stuff is fine I just "ignore the warning and proceed".
Anon.
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