Need Uploader help? (was: Report Uploader Errors)

[MrsTiggyWinkle]

Okay. Update. This afternoon, I tired uploading a 5 second test file on Chrome and it worked.. I tried uploading my folktales file once again and it didn't work. So then, I re-recorded my chapter, saved it exactly as I did my test, but it still didn't work. So its not the uploader or my software. Maybe its something to do with the longer recording.. But it was only 5:55.

-Lexi

[RuthieG]

A 6 minute file should be no problem, many of our files are half an hour or an hour. Please try uploading it to something like http://ge.tt or http://www.mediafire.com and post the link here. One of us can download it from that link and try uploading it here. That should narrow down where the problem lies.

Ruth

[chocoholic]

Re. the problem uploading with Windows 8 and IE10:

I have upgraded my computer to Win 8.1, which comes with IE11; and I am VERY happy to report that I can upload files using this combination. I don't know whether the fix was from LV, Win 8.1, or IE11 -- but whatever the reason, it works now, hooray!

[carolb]

Hello,

I have a dell laptop, with Windows 7 and Internet Explorer (can't find which version, but installed in Jan 2013).

Files have always been uploaded successfully - before and since the change-over - until yesterday
Clicked link to uploader, typed the correct words 'librivox' and '***', then nothing.
The little icon didn't spin and the page just sat and looked at me.
I kept trying with the same result (and used the technician's usual cure-all advice - switched laptop off and on again!)

Today the problem remains, so any advice would be gratefully received.

Thank you.

Carol


*** Correct password edited out by Cori, since we try to avoid putting it in plaintext or evil bots will learn it.

[RuthieG]

Could you find the IE version, please, Carol? There should be a question mark indicating help to the far right of the menu bar (or something like that - I still have version 8 installed, as I never use IE myself), and if you select 'About Internet Explorer' in the drop-down menu, it will tell you which version you have.

Ruth

[carolb]

Thanks, Ruth - it's easy when you know how!

Explorer 10
Version: 10.0.9200.16721

Carol

[knotyouraveragejo]

Hi Carol,

Going for the obvious here - which link to the uploader did you click on? Can you confirm that it was this one?

http://librivox.org/login/uploader

Next thing to check is whether you have compatiblity mode turned on in IE.

[carolb]

Yes, Jo - it was the one in the first post of the project.

I also followed the link to the wiki, which of course led me back to the same uploader.
In October I uploaded 3 separate files to Tricia's poetry collection, and on 3rd Nov one to Ruth's Christmas project - all with no problem.

Please forgive my ignorance, but how/where do I check compatibility mode?

Carol

[knotyouraveragejo]

Click on the Tools menu and make sure that Compatibility View is not checked. If it is, click on it to uncheck it, then try the uploader again.

[carolb]

Well, that was a job-and-a-half!

Found compatibility mode - switched off -re-booted - tried uploader and discovered c.m. had switched itself on again. Kept trying, then searched for a tutorial. Now I know to watch for the little blue icon, and click it.

Thank you Jo!

Carol

[RenateIngrid]

Hello,

i can`t login in the uploader …. the message is that the password is wrong.


Renate

[TriciaG]

What link are you using for the uploader?

Are you using this login and password?

[TriciaG]

Now I'm having problems.

Firefox 24.0, Windows 7.

I upload a file. It goes through the process, gets to the end of the upload, then I get this error:

undefined
A problem was encountered while attempting to move the uploaded file to the final destination.

Bugzilla tells me nothing:

POST http://librivox.org/upload_file 200 OK 4m 11s jquery.min.js (line 2)
HeadersPostResponseHTMLCookies
[{"error":"A problem was encountered while attempting to move the uploaded file to the final destination."}]

My uploader file now contains 3 "versions" of the file; one 16 k, one 4 k, and one 0 k.

I'll next try restarting Firefox, logging in again, and seeing if anything changes.

EDIT: Restarting Firefox and logging in again made no difference. I got the same error. Tried it in IE and got the same error as well.

[barbara2]

Hi, is there something I'm missing?

I logged into http://librivox.org/login/uploader with:
username: *****
password: *****

(deleted my cookies in all browsers, rebooted and logged in with them all again)

Linux/openSUSE 12.3
Cable connection
Firefox 25, Chromium, Konqueror 4.10.5
1 file
37.3MB

Today I am always getting the same error message when the upload is complete: "A problem was encountered while attempting to move the uploaded file to the final destination."

The final destination should have been:
http://librivox.org/uploads/carolin/

The file:
samueljohnson1_06_boswell_128kb.mp3.


Thanks,

Barbara

[TriciaG]

Barbara -

You're doing it right. There's some new problem, just developed in the past 4-5 hours, I think.

I deleted the login and password. We don't have it in text in the forums for security purposes.